Last modified: 27 May, 2026
K/C Move respects your privacy and handles personal data with due care. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we keep it and what rights you have.
Kineticode B.V. is a private limited liability company incorporated under the laws of the Netherlands, having its corporate seat in Amsterdam and its office at Rozengracht 93A, 1016 LT Amsterdam, the Netherlands.
Kineticode B.V. is registered with the Dutch Chamber of Commerce under number 70370079.
Kineticode B.V. trades as K/C Move and is the controller for the processing of personal data described in this Privacy Policy.
For privacy questions or requests, please contact us at hello@kcmove.nl.
Depending on how you interact with K/C Move, we may collect the following personal data:
• name;
• email address;
• phone number;
• address and billing details;
• payment status and transaction information;
• account details for the booking platform;
• purchases, bookings, attendance, cancellations and no-shows;
• membership, class card, package and credit information;
• communication with us by email, phone, contact form, social media, booking platform or in person;
• information you voluntarily share about injury, illness, pregnancy, physical limitations or other health-related circumstances relevant to safe participation;
• information needed to assess a suspension, extension, cancellation or refund request, such as limited medical or relocation documentation;
• photos or videos where you have given consent or where use is otherwise permitted by law;
• website and technical data, including IP address, browser type, device information, pages visited, cookie identifiers and interaction data.
We do not intentionally collect more personal data than necessary for the relevant purpose.
We may collect personal data when you:
• visit the Website;
• create an account;
• purchase a Product;
• book or attend a Class;
• subscribe to a newsletter;
• contact us;
• complete a form;
• use the Booking Platform;
• interact with our social media pages;
• participate in a photo or video shoot;
• request support, suspension, extension, cancellation or refund.
We may also receive personal data from third-party service providers that help us operate our services, such as the Booking Platform, payment providers, email platforms, analytics tools or advertising platforms.
K/C Move processes personal data for the following purposes:
• to create and manage Client accounts;
• to process purchases, bookings, Memberships, class cards, packages, payments and invoices;
• to provide Classes, private training, duet sessions, workshops, events and other services;
• to manage attendance, cancellations, no-shows and waitlists;
• to communicate about bookings, schedule changes, payments, account matters, service updates or customer support;
• to assess suspension, extension, cancellation or refund requests;
• to support safe participation in Classes where the Client has shared relevant health or physical information;
• to send newsletters, offers and marketing communications where permitted;
• to improve the Website, Booking Platform, services and Client experience;
• to analyse website use, campaign performance and business performance;
• to prevent fraud, misuse, security incidents and payment issues;
• to comply with legal, tax, accounting and administrative obligations;
• to handle complaints, disputes and legal claims.
K/C Move processes personal data only where there is a legal basis under applicable privacy law. Depending on the situation, the legal basis may be:
Performance of an agreement: where processing is necessary to provide a Product or service requested or purchased by the Client.
Legal obligation: where K/C Move is required to process or retain data for tax, accounting, legal or regulatory reasons.
Legitimate interest: where processing is necessary for normal business operations, client communication, service improvement, fraud prevention, website security, basic analytics or the establishment, exercise or defence of legal claims, provided that the Client’s privacy interests do not override K/C Move’s interest.
Consent: where the Client subscribes to a newsletter, accepts non-essential cookies, agrees to appear in promotional photos or videos, or provides certain health-related information where consent is required.
The Client may withdraw consent at any time. Withdrawal does not affect processing carried out before consent was withdrawn.
Movement and exercise involve physical activity. Clients may voluntarily share information about injuries, illness, pregnancy or other physical limitations.
K/C Move uses this information only to support safe participation, adapt exercises where possible, assess suspension or extension requests, respond to emergencies or protect legal interests.
Clients should not send detailed medical files unless K/C Move specifically requests limited documentation for a relevant purpose.
Health-related information is treated with extra care and is accessible only where necessary.
If you subscribe to the newsletter or otherwise consent to marketing, K/C Move may send you news, updates, offers and lifestyle content by email.
You may unsubscribe at any time by using the unsubscribe link in the email or by contacting hello@kcmove.nl.
K/C Move does not sell email addresses or personal data to third parties.
The Website uses cookies and similar technologies.
Some cookies are necessary for the Website, account functions, booking functions and security. These cookies do not require consent.
Other cookies, including analytics, marketing, media and tracking cookies, may require your consent. You can manage your preferences through the cookie banner or cookie settings on the Website.
Based on the current cookie settings on the Website, cookies and related services may include essential website cookies, Google Analytics, Google Tag Manager, Google Ads/DoubleClick, Meta/Facebook, Bsport, Vimeo, Google Maps, Unbounce, Mixpanel, Poptin and other embedded, technical or media services.
The exact cookies and third-party services may change over time. K/C Move aims to keep the cookie information on the Website up to date.
K/C Move may share personal data with service providers that help us operate our business and provide our services, including:
• booking and client management platforms, including Bsport;
• payment providers and banks;
• email and newsletter platforms;
• website hosting, IT, security and maintenance providers;
• analytics and advertising platforms;
• form, pop-up, video, map and media tools;
• accountants, legal advisers and other professional advisers;
• public authorities where required by law.
These parties may process personal data only for the relevant service or where otherwise permitted by law.
Some service providers may process data outside the European Economic Area. Where this happens, K/C Move aims to ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses or another lawful transfer mechanism.
K/C Move keeps personal data only as long as necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
In general:
• account, booking and attendance data are kept while the account is active and for a reasonable period afterwards;
• financial, invoice and tax records are kept for the period required under Dutch tax and accounting law;
• customer service communications are kept as long as necessary to handle the request and protect legitimate interests;
• newsletter data are kept until the Client unsubscribes or requests deletion;
• cookie data are kept according to the cookie type and cookie settings;
• health-related information is kept only as long as necessary for the relevant safety, booking, suspension, extension, dispute or legal purpose.
K/C Move takes reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
No system can be guaranteed to be completely secure. If you believe that your account or personal data has been compromised, please contact us immediately at hello@kcmove.nl.
Under applicable privacy law, you may have the right to:
• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Dutch Data Protection Authority.
To exercise your rights, contact hello@kcmove.nl. K/C Move may ask you to verify your identity before handling the request.
Some data cannot be deleted immediately if K/C Move is legally required to keep it, for example for tax, accounting or legal purposes.
K/C Move services are generally intended for adults.
Children under 16 may access the studio only with parent or guardian permission and K/C Move approval.
K/C Move does not knowingly collect personal data from children for marketing purposes without appropriate consent.
K/C Move may use photos or videos for internal, educational or promotional purposes where permitted by law.
Where required, K/C Move will ask for consent before using clearly identifiable promotional photos or videos.
If you do not wish to appear in photos or videos, please inform the teacher or K/C Move staff before the Class.
The Website may contain links to third-party websites, platforms or services. K/C Move is not responsible for the content, security or privacy practices of those third parties.
If you have a privacy complaint, please contact K/C Move first at hello@kcmove.nl so we can try to resolve the matter.
You also have the right to lodge a complaint with the Dutch Data Protection Authority.
K/C Move may update this Privacy Policy from time to time. The latest version will be published on the Website with the date of the most recent update.
For privacy questions, requests or complaints, contact:
Kineticode B.V. / K/C Move
Rozengracht 93A
1016 LT Amsterdam
The Netherlands
Email: hello@kcmove.nl
